Over the last decade, new technology for business has been changing faster than ever. Internet connectivity, cloud-based services, new financial and sales software and more automated production/distribution solutions have all increased business efficiency.

The speed of change is expected to increase even more during the next decade as technology using Artificial Intelligence (AI) and Machine Learning (ML) becomes increasingly available.

Technology is the gamechanger and businesses are having to adapt and change quicker than ever before. Failing to keep up with the new technologies, that will save time and costs, could see some businesses falling behind their competitors. Your management team will have to identify where technical innovation can improve your business and adapt to the new systems. Typical areas where AI and ML can automate and speed up processes include:
  • Business accountingDistribution-and-logistics-with-ISO-9001
  • Customer Relationship Management (CRM) sales and marketing
  • Human resources
  • Manufacturing supply chains
AI and ML can process huge amounts of data and use algorithms to identify areas of weakness and where improvements can be made.

Customers’ expectations have changed. Speed and efficiency of getting products or services to customers is essential. Improving financial controls and better communication will give your business the best chance of survival in today’s fast-moving environment.

Identifying and implementing these new applications into your business can be achieved by having a recognised management system that provide continual improvement, business analysis and better process monitoring to help increase efficiency and productivity. The ISO 9001 Quality Management System is an internationally recognised standard to help you to plan and continually improve business operations throughout your organisation.

What is ISO 9001 Quality Management System

ISO 9001 certification provides a strategic tool for management to assess risks and identify opportunities for business growth.

The ISO 9001 assessment process requires an external auditor to assess your management systems and processes to identify any weaknesses. This will help your management team to make improvements which may include using new technology to streamline processes and help you achieve ISO 9001 certification.

Benefits of ISO 9001

The ISO 9001 standard demonstrates that your business is customer focussed and is continually striving to improve products and services to meet their requirements.

Risk assessment and gap analysis help to establish the quality management system required to deliver consistent product quality, which is measured, monitored and improved.

New technology can help you to achieve these goals, improve efficiency, productivity and ultimately profit.

Customer retention and acquisition will be easier because they will recognise the advantages of working with an ISO 9001 certified business that can provide reliable production and delivery of their products.

To take the next steps to ISO 9001 certification, call one of our team on 0121 241 2299 or request a quote.