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Now the transition from ISO 9001:2008 to ISO 9001:2015 is complete, any organisation holding an out of date certificate (from before September 2018) will find some of their customers are not willing or able to work with them as a supplier.

Your organisation may be working to procedures audited 3 years ago; however, without regular independent 3rd party auditing to check quality management processes are working and are continually being adapted and improved, customers will lose confidence that your organisation can continue to provide the same high quality of service or product expected.

With the ISO 9001 revision in place, now is a good time to look at the benefits provided by ISO 9001 certification and how the revision will improve your quality management systems.

ISO_9001Maximise the benefits of being ISO 9001 certified
If you consider certification to ISO 9001 as simply a tick box exercise, you will fail to reap the full potential of your Quality Management System (QMS) to transform your organisation, making it a better place to work for your employees and a more professional entity for your customers and suppliers to work with.

Some organisations may be obliged to gain certification to ISO 9001 to meet the requirements of a client. Government, local authorities and larger organisations often require certification before they will consider a tender from a supplier. Even if certification is not a mandatory requirement for a customer, it will give you an advantage over your competitors.

Whether you are forced or whether you decide to achieve certification to improve your organisation’s QMS, implementation needs the backing and leadership of top management. In fact, this is one of the main changes in the ISO 9001 revision.

The QMS should be an integral part of the organisation, not a side project that achieves certification by ticking off a series of actions and ignored when other priorities take over. Supported by every level of management, it will continually improve processes and quality, with customer satisfaction being the main focus.

The ISO 9001 revision aims to provide an organisation with a QMS that will support growth and continual improvement as internal and external factors change. This will help your organisation to:
  • Improve your ability to satisfy clients.
  • Maintain the relevance of your QMS as other elements change.
  • Keep all user groups up to date with the latest operating environments and technology developments.
  • Maintain consistency during the next 10-year period.
  • Use ANNEX SL to easily integrate other standards into your organisation.
If you are still undecided whether ISO 9001 is going to benefit your organisation, talk to one of our team to find out more.

If you have a good management system and processes already in place, you may find it easier than you think to achieve certification to ISO 9001.
Many businesses operate quite successfully without being ISO certified; however in today’s crowded market place, being certified by a UKAS accredited certification body can give you a competitive edge. It may even be a requirement before you can start the relationship.

Goldfish_jumping_continual_improvementFor example, if you are looking to access new markets, getting certified will give potential customers confidence in your management systems and your ability to meet their requirements. The standards are international and are therefore recognised across global markets.

When you have a robust management system in place, your business will be able to streamline operations and improve productivity that will help to increase profits.

By assessing risks from natural disasters, accidents, cyber-crime or mismanagement, you will be able to mitigate their impact on your business.

Environmental disasters get much more publicity these days and keeping ahead of regulations and legislation is more important than ever. Demonstrating your commitment to reducing the impact that your operations have on the environment will enhance your reputation with your employees and customers.

There are a wide range of international standards available for organisations of all types and sizes and you can select the most relevant for your business.

The ISO standard or standards that you choose to meet your particular needs will help to meet the everyday challenges and risks faced by all organisations.

These are some of the more popular standards available:
  • ISO 9001     Quality Management Systems
  • ISO 14001     Environmental Management Systems
  • OHSAS 18001     Occupational Health and Safety Management Systems
  • ISO 27001     Information Security Management Systems
  • PAS 43         Safe Working of Vehicle Breakdown and Recovery Operators
  • NHSS 17     Quality Management for Vehicle Recovery at Highway Construction Sites
  • NHSS 17b     Quality Management for Vehicle Recovery and Removal on Controlled Roads
  • PAS 80         Automotive Garage Services - Service and Repair of Vehicles
  • HACCP         Hazard Analysis and Critical Control Point Systems

The benefits to businesses are wide ranging and will provide a management system and structure that will help your business to become more efficient and sustainable.

Do you need ISO certification? Call us for a free, no obligation discussion to find out which ISO standard you need for your business. We are a UKAS Accredited Certification Body.