If you produce components for manufacturers who expect their suppliers to deliver on time and consistently to recognised standards, they will often insist on certification to one or more of the ISO standards such as ISO 9001.

These manufacturers recognise that businesses face risks from sources beyond their control and in today’s global economy the risks are greater, more varied and can happen more quickly. Businesses face physical, virtual, regulatory, political, reputational and financial events that can have devastating effects on business operations.

Gaining ISO 9001 certification for your business demonstrates that you have documented the risks and implemented controls to minimise the effects of a disruptive event so that you can maintain continuity of supply to your clients.

Disaster-recovery-with-ISO-9001Typical risks to a business include:
  • Extreme weather events affecting property, transport and power supplies that can have an impact on global supply chains
  • Cyber-attacks and disruption to IT systems
  • Changes to regulations and the political landscape
  • Loss of customer confidence due to negative publicity
  • Financial losses.
Business continuity requires management systems that can identify risks, manage disruption and limit the effects of these events to ensure business gets back to normal as quickly as possible.

Implementation of ISO 9001 Quality Management System (QMS) will give your business a framework to help manage these risks. It may also lower your insurance premiums.

Business Interruption Insurance

You can rely on your business insurance to provide cover in case of an insured event. Policies that include Business Interruption Insurance will provide financial support for insured losses resulting from some of the above events. However, relying on insurance alone will not help your customer who wants a regular supply of products to fulfil their production deadlines.

Additionally, demonstrating that you have a management system in place to minimise risks and providing evidence to your insurance provider could reduce your insurance premiums.

ISO 9001 Quality Management System

The recent revision to ISO 9001:2015 prioritises a culture of risk-based thinking across the whole organisation. The standard provides a framework to evaluate risk and implement controls and processes to minimise the damage from an unexpected event.

Implementing business continuity planning and disaster recovery will help your organisation to resume services as quickly as possible when recovering from an event.

Benefits of certification to your customers are evident when you are tendering for new business or retaining existing clients. Being able to show a documented process for recovery from sudden events will give your customers confidence that you can maintain continuity of supply through all but the most catastrophic events that you have identified in your risk analysis.

Other benefits include increases in productivity and efficiency that will keep your prices competitive.

Methods used to identify risk

Your ISO 9001 consultant will provide guidance on methods that can be used to identify the risks associated with your operations including techniques such as:
  • Interviews with employees
  • Brainstorming
  • Identifying previous events
  • Risk survey
  • SWOT analysis
  • Your consultant’s industry knowledge of best practice within your industry sector.
If you want to take your disaster recovery and continuity management a step further, call one of our team on 0121 241 2299 to discuss how you can make your business more resilient to today’s fast-moving events. Alternatively, you can request a callback or a quote via our online forms.